How it works
I don't hand you software. I run the operation.
I build a complete operations system around the ServiceM8 you already use, then run it and keep improving it. You get the result — more jobs caught, less admin, a clear read on the business — without learning a single new tool.
Built on ServiceM8 · Nothing to log into · Live in a week or two · No lock-in
What it does
One system, three jobs.
It all comes as one — you don't pick bits and pieces. And it all lives in ServiceM8, from the first ring of the phone to the number you check on a Sunday night.
Capture
Catch every job
The bit that makes sure nothing slips — running whether you're asleep, up a ladder, or flat out on a job.
- Missed calls answered and texted back in seconds
- After-hours enquiries handled, not lost to voicemail
- Quotes chased until they're a yes or a no
- Invoices followed up without the awkward call
- Old customers brought back from your own list
- Reviews asked for at the right moment
Run
Take the admin off you
The unglamorous stuff that keeps a business moving — handled in the background, inside ServiceM8.
- Recurring maintenance and service agreements worked
- Booking and scheduling kept tidy
- Job-costing and margin kept visible
- Cash-flow and receivables stayed on top of
- Parts and procurement chased down
- Compliance and paperwork tracked
Know
Tell you what's actually working
No dashboard, no login. I keep an eye on the numbers and bring you the picture — made sense of.
- A plain-English read on your business each month
- Where the money's coming from — and where it's leaking
- The one move worth making next, not a wall of charts
- Seasonal trends, so you plan ahead instead of reacting
- Brought to you in person — nothing for you to check
- Honest numbers, even the ones you won't love
The process
Chat, build, run, check in.
Have a chat
A quick call, then a proper look at how work comes in and where it falls over. You see the leaks and the priorities before committing to anything.
I build it
I assemble your system from proven, tested parts and wire it into ServiceM8 and your phone. A week or two — because I'm not starting from scratch each time.
I run it
It goes live and I own it: watching it, fixing gaps, improving it. You don't manage a thing — that's the whole point.
We check in
Once a month we sit down with your numbers, I tell you what's working and what's next, and we decide the next move together.
Why it's quick
Every business I set up makes the next one better. I work from a growing kit of proven HVAC parts — so you get something refined by everyone who came before you, not a first draft.
Hand me the boring half of your business. Go do the work.
Fifteen minutes, no demo, no slide deck. Just a straight look at what your business is leaving on the table — and whether I can fix it.